Shipping policy

Last updated: April 29, 2026

📦 Shipping Information

At Fresh Face, we aim to process and deliver your orders as quickly as possible.

⏱️ Delivery Times

🚚 Standard Shipping

• Estimated delivery time: 5–10 working days
• Delivery times may vary depending on your location and postal service delays

⚡ Express Shipping

• Estimated delivery time: 3–9 working days
• Delivery time is subject to location and courier availability
• Faster in most areas, but remote locations may take longer

📍 Important Notes

• Delivery times are estimates, not guarantees
• Orders are processed as quickly as possible after purchase
• We are not responsible for delays caused by postal services, customs, or peak periods

📦 Tracking

If tracking is available for your order, you will receive a tracking number once your item has been shipped.

📩 Contact

If you have any questions about your order:

• Email: contact@facefreshie.com
• Instagram: @freshface.ie
• TikTok: @freshface.ie

We aim to respond within 1–3 days.